Before connecting
- AI agent access starts off in every workspace. An owner or admin turns it on in Settings › AI agents.
- To connect, you need to be a member, admin or owner in at least one workspace.
- One connection reaches all your workspaces, including later ones. Where you are a viewer, the assistant only reads.
- Each tool acts on a single workspace, chosen by name in every request.
How to connect
Claude
Free, Pro or Max
Who does it: You add the connector yourself.
- Open Customize › Connectors at claude.ai/customize/connectors.
- Click Add custom connector and name it Zipe.
- Paste the address https://mcp.zipe.app/mcp.
- When asked about the OAuth client, keep Use Claude's published identity.
- Sign in to Zipe at app.zipe.app, check the client name and tick the permissions you want.
On the Free plan, Claude accepts a single custom connector.
Team or Enterprise
Who does it: Only the Owner of the Claude organization adds the connector; each member then just clicks Connect.
- The Owner opens Organization settings › Connectors and adds a custom connector named Zipe.
- Paste the address https://mcp.zipe.app/mcp.
- Each member opens Customize › Connectors, finds Zipe and clicks Connect.
- Sign in to Zipe at app.zipe.app, check the client name and tick the permissions you want.
On these plans a member cannot add the connector alone.
Claude Code
Terminal
Who does it: You, on your own computer.
claude mcp add --transport http zipe https://mcp.zipe.app/mcp- Run the command above in the terminal.
- Inside Claude Code, type /mcp, pick zipe and authorize in the browser.
- Sign in to Zipe at app.zipe.app, check the client name and tick the permissions you want.
Claude Code does not ask for a new permission in the middle of a call. To authorize what you will use up front, see the For developers block.
For developers
For Claude Code to ask for the permissions you want on the first authorization, add Zipe with oauth.scopes. The line below asks for Read the workspace, Read Conversations, Reply in Conversations, Read Social Listening, Operate Social Listening, Create and publish content, Manage automations, Adjust the Brain, Manage competitors and My preferences. Paid features and Administration are left out; add them if you need them.
claude mcp add-json zipe '{"type":"http","url":"https://mcp.zipe.app/mcp","oauth":{"scopes":"zipe:read zipe:conversations:read zipe:conversations:write zipe:listening:read zipe:listening:write zipe:content:write zipe:automations:write zipe:brain:write zipe:insights:write zipe:self:write"}}'If a tool asks for a permission that is not on the list, add it to oauth.scopes and authorize again in /mcp.
ChatGPT
Plus or Pro (web)
Who does it: You create the plugin yourself.
- Open chatgpt.com/plugins, click + and choose Add custom MCP server.
- Name it Zipe.
- Paste the address https://mcp.zipe.app/mcp.
- Under Authentication, choose OAuth.
- Accept the risk notice and choose Create as a plugin.
- Open the plugin and install it with +.
- Sign in to Zipe at app.zipe.app, check the client name and tick the permissions you want.
- In a conversation on the Work tab, call Zipe with @Zipe.
Business, Enterprise or Edu
Who does it: Only an admin or owner of the ChatGPT workspace creates and publishes it; that workspace access control decides who uses it.
- The admin opens chatgpt.com/plugins, clicks + and chooses Add custom MCP server.
- Paste the address https://mcp.zipe.app/mcp.
- The admin chooses OAuth under Authentication, accepts the risk notice and chooses Create as a plugin.
- The admin publishes the plugin to the people or groups who will use it, and each person installs it with +.
- Sign in to Zipe at app.zipe.app, check the client name and tick the permissions you want.
In a Business or Enterprise workspace, the ChatGPT administrator policy may block custom MCP servers.
If the ChatGPT admin leaves the app writes off, only the Zipe reads show up. To allow invites, requests and the other writes, the admin opens Workspace settings › Apps › Manage actions and enables the Zipe actions.
ChatGPT Company Knowledge only looks things up: no Zipe write runs through it. To invite, change settings or create a request, call Zipe in a conversation.
VS Code
Terminal
Who does it: You, on your own computer.
code --add-mcp '{"name":"zipe","type":"http","url":"https://mcp.zipe.app/mcp"}'- Run the command above in the terminal.
- In VS Code, start the zipe server and authorize in the browser when asked.
- Sign in to Zipe at app.zipe.app, check the client name and tick the permissions you want.
Codex
Terminal
Who does it: You, on your own computer.
codex mcp add zipe --url https://mcp.zipe.app/mcpcodex mcp login zipe- Run the two commands above, one after the other.
- Sign in to Zipe at app.zipe.app, check the client name and tick the permissions you want.
Without the login, Codex connects unauthenticated and Zipe refuses. After revoking the connection, run the login again.
Authorization returns to your own computer. A remote callback address, such as one from a cloud environment, is not accepted.
Antigravity
Terminal
Who does it: You, on your own computer.
agy mcp add zipe https://mcp.zipe.app/mcp- Run the command above in the terminal.
- Authorize in the browser when Antigravity asks.
- Sign in to Zipe at app.zipe.app, check the client name and tick the permissions you want.
Try asking
Always name the workspace. The assistant picks the tools on its own.
- List my Zipe workspaces and tell me my role in Padaria Lumen.
- In Padaria Lumen, summarize the reach and engagement of the connected accounts over the last 30 days.
- Which were the 5 posts with the most engagement in Padaria Lumen this month, and what do they share?
- What is scheduled on the Padaria Lumen calendar for next week?
- Create a draft Instagram post for Padaria Lumen about sourdough bread, in the brand voice.
- In Padaria Lumen, which watched competitors grew the most in followers this month?
- Show this week's unanswered comments in Padaria Lumen, grouped by topic.
What the assistant does
99 tools in 11 modules: 43 read tools, 5 paid read tools, 20 direct write tools and 31 tools that ask for approval in the app.
Analytics
Workspace overview
ReadSummarizes the workspace: connected accounts, followers, recent reach and engagement.
Permission: Read the workspace
List posts
ReadLists the posts of the connected accounts, filtered by network, period and format, with the metrics of each one.
Permission: Read the workspace
Get a post
ReadOpens a post with its caption, its metrics and how they changed day by day.
Permission: Read the workspace
Account daily series
ReadReturns the daily series of a connected account: followers, reach and engagement.
Permission: Read the workspace
Get the audience
ReadShows the audience of a connected account: age, gender and location, when the network reports them.
Permission: Read the workspace
Search the workspace
ReadSearches one workspace by text: posts, ideas, Brain facts and other items you can read.
Permission: Read the workspace
Fetch an item
ReadOpens an item found by the search, with its full content.
Permission: Read the workspace
Account health
ReadShows the health of the connected accounts: connection, sync and what needs attention.
Permission: Read the workspace
Media reading result
ReadReturns the result of an image, video or transcript reading that was already requested.
Permission: Read the workspace
Read an image or video
ReadPaid featuresReads the image or video of a post and describes the hook, the scenes and the tone.
Permission: Read the workspace, Paid features
Transcribe a video
ReadPaid featuresTranscribes the speech of a video from a connected account or a watched competitor.
Permission: Read the workspace, Paid features
For developers
Technical tool names, as the AI client shows them.
get_workspace_overviewWorkspace overviewlist_postsList postsget_postGet a postget_account_seriesAccount daily seriesget_audienceGet the audiencesearchSearch the workspacefetchFetch an itemget_account_healthAccount healthget_media_resultMedia reading resultread_mediaRead an image or videotranscribe_videoTranscribe a video
Calendar and Ideas
Get the content calendar
ReadShows the Calendar: draft, scheduled, published and failed posts, by period.
Permission: Read the workspace
List content ideas
ReadLists the ideas of the Ideas board, with column, tags and owners.
Permission: Read the workspace
Check copy
ReadChecks a text against the publishing rules of each network, such as the character and hashtag limits, before scheduling.
Permission: Read the workspace
Create a post draft
DirectCreates a post draft in the Calendar, with text, media and destination accounts.
Permission: Create and publish content
Update a post draft
DirectEdits a post draft that has not been scheduled yet.
Permission: Create and publish content
Your AI client may ask you to confirm first.
Cancel a scheduled post
DirectCancels the schedule of a post, which goes back to being a draft.
Permission: Create and publish content
Your AI client may ask you to confirm first.
Schedule a post
Asks for approval in the appAsks to schedule a post for a date and time; someone in the workspace approves it in the app.
Permission: Create and publish content
Retry a post
Asks for approval in the appAsks to retry a post that failed to publish.
Permission: Create and publish content
Edit a published post
Asks for approval in the appAsks to edit the caption of a post already published, when the network allows it.
Permission: Create and publish content
Delete a post
Asks to delete a post from the Calendar; if it was already published, also from the social network.
Permission: Create and publish content
- draftAsks for approval in the app
- publishedAsks for approval in the app
Create an idea
DirectCreates an idea in the Ideas board.
Permission: Create and publish content
Update an idea
DirectEdits the title, text, tags or owners of an idea.
Permission: Create and publish content
Your AI client may ask you to confirm first.
Move ideas
DirectMoves ideas between the board columns.
Permission: Create and publish content
Your AI client may ask you to confirm first.
Manage idea tags
Creates and renames idea tags; deleting a tag asks for approval.
Permission: Create and publish content
- createDirectYour AI client may ask you to confirm first.
- renameDirectYour AI client may ask you to confirm first.
- deleteAsks for approval in the app
Update idea board properties
Asks for approval in the appAsks to change the Ideas board properties, such as columns and fields.
Permission: Create and publish content
Comment on an idea
DirectComments on an idea, in your name.
Permission: Create and publish content
Create a post from an idea
DirectTurns an idea into a post draft in the Calendar.
Permission: Create and publish content
Create an approval link
Asks for approval in the appAsks to create an idea approval link for someone outside Zipe.
Permission: Create and publish content
Revoke an approval link
DirectRevokes an idea approval link that is still open.
Permission: Create and publish content
Your AI client may ask you to confirm first.
Delete ideas
Asks for approval in the appAsks to delete ideas from the board.
Permission: Create and publish content
For developers
Technical tool names, as the AI client shows them.
get_content_calendarGet the content calendarlist_content_ideasList content ideascheck_copyCheck copycreate_content_draftCreate a post draftupdate_content_draftUpdate a post draftcancel_publicationCancel a scheduled postschedule_publicationSchedule a postretry_publicationRetry a postedit_published_publicationEdit a published postdelete_contentDelete a postcreate_ideaCreate an ideaupdate_ideaUpdate an ideamove_ideasMove ideasmanage_idea_tagsManage idea tagsupdate_idea_board_propertiesUpdate idea board propertiescomment_on_ideaComment on an ideacreate_post_from_ideaCreate a post from an ideacreate_idea_approval_linkCreate an approval linkrevoke_idea_approval_linkRevoke an approval linkdelete_ideasDelete ideas
Conversations
List conversations
ReadLists the direct message conversations of the connected accounts, filtered by account and unread.
Permission: Read Conversations
Read a conversation
ReadReads the messages of a conversation.
Permission: Read Conversations
Conversation stats
ReadShows conversation numbers: volume, unread and response time per period.
Permission: Read Conversations
List comments
ReadLists the comments received on the posts and ads of the connected accounts.
Permission: Read Conversations
Read a comment thread
ReadReads a comment with its replies.
Permission: Read Conversations
List mentions
ReadLists the mentions and tags of the connected accounts.
Permission: Read Conversations
List reviews
ReadLists the reviews received by the connected pages and places.
Permission: Read Conversations
Mark a conversation as read
DirectMarks a conversation as read in Zipe.
Permission: Reply in Conversations
Your AI client may ask you to confirm first.
Send a reply
Asks for approval in the appAsks to reply to a conversation, a comment, a review or a mention; someone in the workspace approves it before it is sent.
Permission: Reply in Conversations
Reply to a comment privately
Asks for approval in the appAsks to reply to a comment by direct message to the person who commented.
Permission: Reply in Conversations
Hide a comment
DirectHides a comment right away, without deleting it.
Permission: Reply in Conversations
Your AI client may ask you to confirm first.
Moderate a comment
Asks for approval in the appAsks to show again, like, unlike or delete a comment.
Permission: Reply in Conversations
For developers
Technical tool names, as the AI client shows them.
list_conversationsList conversationsread_conversationRead a conversationget_conversation_statsConversation statslist_commentsList commentsread_comment_threadRead a comment threadlist_mentionsList mentionslist_reviewsList reviewsmark_conversation_readMark a conversation as readsend_replySend a replyprivate_reply_to_commentReply to a comment privatelyhide_commentHide a commentmoderate_commentModerate a comment
Insights
Competitor panel
ReadShows the panel of watched competitors: followers, frequency, engagement and formats.
Permission: Read the workspace
List competitor content
ReadLists posts of the watched competitors, filtered by account, period and format.
Permission: Read the workspace
Analyze hashtags
ReadAnalyzes the hashtags used in the posts of the connected accounts and of the watched competitors.
Permission: Read the workspace
Look up a public account
ReadPaid featuresLooks up a public profile by its handle, with followers and recent posts, without starting to watch it.
Permission: Read the workspace, Paid features
Read competitor comments
ReadPaid featuresReads the comments of a watched competitor post, without storing or following them afterwards.
Permission: Read the workspace, Paid features, Read Conversations
Discover posts by hashtag
ReadPaid featuresSearches recent public posts of a hashtag outside the watched profiles.
Permission: Read the workspace, Paid features
Watch an account
Asks for approval in the appPaid featuresAsks to watch an account in Insights, which takes a place in the workspace competitor limit.
Permission: Manage competitors, Paid features
Stop watching an account
Asks for approval in the appAsks to stop watching an account in Insights.
Permission: Manage competitors
For developers
Technical tool names, as the AI client shows them.
get_competitor_panelCompetitor panellist_competitor_contentList competitor contentanalyze_hashtagsAnalyze hashtagslook_up_social_accountLook up a public accountread_competitor_commentsRead competitor commentsdiscover_hashtag_postsDiscover posts by hashtagadd_watched_accountWatch an accountremove_watched_accountStop watching an account
Brain
Search the Brain
ReadSearches the Brain for facts about the brand identity, voice and editorial line, with the evidence of each one.
Permission: Read the workspace
Get the brand context
ReadReturns the brand summary the Brain keeps: who it is, how it speaks and what it publishes about.
Permission: Read the workspace
Read a Brain source document
ReadReads a source the Brain used, such as a page of the website or the transcript of a brand video.
Permission: Read the workspace
Record a Brain fact
Confirms or corrects a Brain fact; declaring a new fact asks for approval.
Permission: Adjust the Brain
- confirmDirectYour AI client may ask you to confirm first.
- correctDirectYour AI client may ask you to confirm first.
- declare a new factAsks for approval in the app
Revise the strategy
Asks for approval in the appAsks to revise the brand content strategy kept in the Brain.
Permission: Adjust the Brain
For developers
Technical tool names, as the AI client shows them.
search_brainSearch the Brainget_brand_contextGet the brand contextread_brain_source_documentRead a Brain source documentrecord_brain_factRecord a Brain factrevise_strategyRevise the strategy
Automations
List automations
ReadLists the workspace automations, with the account, the trigger and whether they are active.
Permission: Read the workspace
Get an automation
ReadOpens an automation with its trigger, keywords and the messages it sends.
Permission: Read the workspace
Automation performance
ReadShows how many messages an automation sent and how many people it reached per period.
Permission: Read the workspace
List message templates
ReadLists the message templates saved in the workspace.
Permission: Read the workspace
Create an automation
DirectCreates a comment reply automation, which starts paused.
Permission: Manage automations
Update an automation
Edits an automation; if it is active, the change asks for approval.
Permission: Manage automations
- paused automationDirectYour AI client may ask you to confirm first.
- active automationAsks for approval in the app
Activate or pause an automation
Pauses an automation right away; activating asks for approval.
Permission: Manage automations
- activateAsks for approval in the app
- pauseDirectYour AI client may ask you to confirm first.
Delete an automation
Asks for approval in the appAsks to delete an automation.
Permission: Manage automations
Manage a message template
DirectCreates, edits or deletes message templates of the workspace.
Permission: Create and publish content
Your AI client may ask you to confirm first.
For developers
Technical tool names, as the AI client shows them.
list_automationsList automationsget_automationGet an automationget_automation_performanceAutomation performancelist_message_templatesList message templatescreate_automationCreate an automationupdate_automationUpdate an automationset_automation_activeActivate or pause an automationdelete_automationDelete an automationmanage_message_templateManage a message template
Social Listening
List listening queries
ReadLists the Social Listening queries and the state of each one.
Permission: Read Social Listening
Get a listening query
ReadOpens a Social Listening query with its terms, networks and monthly usage.
Permission: Read Social Listening
Query listening mentions
ReadSearches the mentions collected by a query, filtered by network, sentiment, theme and period.
Permission: Read Social Listening
Get a listening mention
ReadOpens a mention with its text, author, engagement and sentiment reading.
Permission: Read Social Listening
Listening insights
ReadSummarizes a query: volume per day, sentiment, themes and spikes.
Permission: Read Social Listening
List saved mentions
ReadLists the saved mentions of a query.
Permission: Read Social Listening
Create a listening query
DirectCreates a Social Listening query as a draft, which only collects after it is approved in the app.
Permission: Operate Social Listening
Update a listening query
Edits a query; as a draft it is direct, while collecting it asks for approval.
Permission: Operate Social Listening
- draft queryDirectYour AI client may ask you to confirm first.
- collecting queryAsks for approval in the app
Decide on a listening suggestion
Accepts or declines a configuration suggestion for a query.
Permission: Operate Social Listening
- draft queryDirectYour AI client may ask you to confirm first.
- collecting queryAsks for approval in the app
Pause a listening query
DirectPauses the collection of a query.
Permission: Operate Social Listening
Your AI client may ask you to confirm first.
Set listening alert recipients
DirectChooses who in the workspace receives the alerts and the summary of a query.
Permission: Operate Social Listening
Your AI client may ask you to confirm first.
Manage saved mentions
DirectSaves mentions or removes them from the saved list.
Permission: Operate Social Listening
Your AI client may ask you to confirm first.
Manage a listening community
Creates or edits a community, a cut of a query described in natural language.
Permission: Operate Social Listening
- draft queryDirectYour AI client may ask you to confirm first.
- collecting queryAsks for approval in the app
Request a listening sample
Asks for approval in the appPaid featuresAsks for a sample of mentions to check the configuration of a query.
Permission: Operate Social Listening, Paid features
Search places for Google reviews
Asks for approval in the appPaid featuresAsks for a search of places to follow their reviews in a query.
Permission: Operate Social Listening, Paid features
Request listening query activation
Paid featuresAsks to start or resume the collection of a query.
Permission: Operate Social Listening, Paid features
- start collectingAsks for approval in the appPaid features
- resume collectingAsks for approval in the appPaid features
Request listening query deletion
Asks for approval in the appAsks to delete a query and its mentions.
Permission: Operate Social Listening
Rate listening mentions
Asks for approval in the appAsks to record relevance ratings on mentions, which teach the query.
Permission: Operate Social Listening
For developers
Technical tool names, as the AI client shows them.
list_listening_queriesList listening queriesget_listening_queryGet a listening queryquery_listening_mentionsQuery listening mentionsget_listening_mentionGet a listening mentionlistening_insightsListening insightslist_listening_savedList saved mentionscreate_listening_queryCreate a listening queryupdate_listening_queryUpdate a listening querydecide_listening_suggestionDecide on a listening suggestionpause_listening_queryPause a listening queryset_listening_recipientsSet listening alert recipientsmanage_listening_savedManage saved mentionsmanage_listening_communityManage a listening communityrequest_listening_sampleRequest a listening samplerequest_google_places_searchSearch places for Google reviewsrequest_listening_activationRequest listening query activationrequest_listening_deleteRequest listening query deletionrequest_listening_feedbackRate listening mentions
AdsRead only
Get ads
ReadReads the campaigns and ads of the ad accounts chosen in the workspace, with spend and results.
Permission: Read the workspace
For developers
Technical tool names, as the AI client shows them.
get_adsGet ads
Agency
Set brand access
Asks for approval in the appAsks to grant or remove the access of someone in the agency to a brand.
Permission: Administration
For developers
Technical tool names, as the AI client shows them.
set_brand_accessSet brand access
Workspace and team
List workspaces
ReadLists the workspaces you can access, with the name, your role and the state of each one.
Get a request
ReadShows a request made by the assistant: what it proposes, its state and the deadline to approve it.
Permission: Read the workspace
List my requests
ReadLists the requests you made through the assistant in a workspace and the state of each one.
Permission: Read the workspace
List members
ReadLists the workspace members and their roles.
Permission: Read the workspace
List connected accounts
ReadLists the social accounts, the Google Business places and the state of the ad connections of the workspace.
Permission: Read the workspace
Manage a member
Asks for approval in the appAsks to change the role or the accounts of a member, remove them or leave the workspace.
Permission: Administration
Invite a member
Asks for approval in the appAsks to invite up to ten people to the workspace, each with a role.
Permission: Administration
Manage an invite
Revokes a pending invite; sending it again asks for approval.
Permission: Administration
- revokeDirectYour AI client may ask you to confirm first.
- send againAsks for approval in the app
Disconnect an integration
Asks for approval in the appAsks to disconnect a social account or a Google Business place from the workspace.
Permission: Administration
Update workspace settings
DirectChanges the workspace name and which Zipe e-mails it receives.
Permission: Administration
Your AI client may ask you to confirm first.
Manage the news agenda
DirectAdjusts the news agenda that feeds the daily opportunities e-mail.
Permission: Administration
Your AI client may ask you to confirm first.
For developers
Technical tool names, as the AI client shows them.
list_workspacesList workspacesget_request_statusGet a requestlist_my_requestsList my requestslist_membersList memberslist_connectionsList connected accountsmanage_memberManage a memberinvite_memberInvite a membermanage_inviteManage an invitedisconnect_integrationDisconnect an integrationupdate_workspace_settingsUpdate workspace settingsmanage_news_agendaManage the news agenda
Connection and preferences
Describe this connection
ReadShows this connection: the AI client and the permissions granted.
Get the connected person
ReadShows which Zipe account is using this connection.
Set my preference
DirectAdjusts your content notices and the daily and weekly e-mails in a workspace.
Permission: My preferences
Your AI client may ask you to confirm first.
For developers
Technical tool names, as the AI client shows them.
describe_connectionDescribe this connectionget_account_identityGet the connected personset_my_preferenceSet my preference
Permissions
Every permission shows up on the first authorization, and you tick the ones you want.
Read the workspace starts ticked. The others start ticked only when the AI client asks for them.
Paid features and Administration start unticked on the first authorization, even when the client asks for them.
The assistant sees every tool from the start. When it calls one that needs a permission you did not grant, the client asks you to authorize again: in Claude, the authorization screen; in ChatGPT, the connection notice; in Claude Code, /mcp.
An owner or admin can lock specific permissions for agents in each workspace, in Settings › AI agents, under Agent permissions. Everything starts unlocked, Conversations included.
Read the workspace
Starts tickedReads posts, metrics, calendar, Brain, automations and competitors of the workspaces you can access. Also reads the requests waiting for approval.
Read Conversations
Ticked when the client asksReads direct messages, comments, mentions and reviews of the connected accounts.
Reply in Conversations
Ticked when the client asksPrepares replies and comment moderation. Anything that reaches the public waits for someone in the workspace to approve it.
Read Social Listening
Ticked when the client asksReads the queries, the collected mentions and the summaries of Social Listening.
Operate Social Listening
Ticked when the client asksCreates and adjusts Social Listening queries. Activating, collecting and deleting wait for approval.
Create and publish content
Ticked when the client asksCreates drafts, ideas and message templates. Scheduling and publishing wait for approval.
Manage automations
Ticked when the client asksCreates and edits automations, which start paused. Activating waits for approval.
Adjust the Brain
Ticked when the client asksConfirms or corrects Brain facts. Declaring a new fact and revising the strategy wait for approval.
Manage competitors
Ticked when the client asksStarts or stops watching accounts in Insights. Always approved by someone in the workspace.
Paid features
Starts untickedReads and collections that use the workspace daily limit, the same ones the app offers.
Administration
Starts untickedPrepares invites, roles, brand access and workspace settings. An owner or admin approves each change.
My preferences
Ticked when the client asksAdjusts your own notice preferences in Zipe.
Security
How do I know I am connecting the real Zipe?
The address must be https://mcp.zipe.app/mcp, on the host mcp.zipe.app. Distrust any other.
The authorization screen opens on app.zipe.app and shows the AI client name and the permissions asked. If anything does not match, close it.
One workspace at a time
Each tool reads or writes a single workspace, and every answer, widget and request shows its name. No tool joins data from different workspaces.
If the assistant writes to a workspace up to 24 hours after reading or writing another one, the write becomes a request in the app, even if it would be direct.
Who is told when I connect?
You and the owners and admins of all your active workspaces get a notice in the bell and by e-mail, with the client name.
Each person can turn that notice off in Settings › Notifications, you included. The alert about misuse of the connection still arrives by e-mail and cannot be turned off.
Connection created by support
During a support session, an authorized Zipe person may connect an assistant operated by Zipe for up to 24 hours. That connection shows up with the Created by Zipe support badge, makes no administrative changes, approves no requests and ends with the session.
Approvals
- Drafts and internal items that can be undone are done directly. Anything that reaches the public, changes access, costs or deletes becomes a request in the app.
- Requests wait in the Agent requests queue of each workspace. Whoever has the permission approves them one by one or in a batch, several of the same kind at once, and can remove items from a batch before approving.
- Anyone whose role in the workspace allows the action can approve, including whoever asked.
- A request lasts 24 hours, or less when the social network 24-hour window to answer a message or comment closes first. The request card shows the real deadline.
- No tool or widget approves a request. Approval only happens in the app.
Frequently asked questions
How much can the assistant use?
The assistant uses the workspace limits, as in the app, according to the workspace plan or contract.
Media reading, transcription and lookups of profiles and hashtags outside the watched ones only work with the Paid features permission ticked.
Why did the assistant ask for permission in the middle of the conversation?
The assistant sees every tool, but each one needs its own permission. When one is missing, the client opens the authorization again for you to decide.
In Claude Code this shows up in /mcp; to avoid it, declare the permissions in oauth.scopes.
How do I limit what agents do in my workspace?
In Settings › AI agents, an owner or admin can turn agent access off in the workspace, lock specific permissions and block a connection.
Why is Cursor not listed?
Zipe delivers the whole catalog at once (99 tools) and Cursor turns off tools above its limit of about 40. That is why there is no Cursor guide yet.
Troubleshooting
When a tool refuses a request, the assistant shows the reason. These are the most common ones.
- The connection expired
- Connect Zipe again from your AI client.
- Code:
token_expired - The connection was ended
- Someone ended the connection in Settings › AI agents, or you did. Connect again if you still need it.
- Code:
token_revoked - A permission is missing
- Authorize again when the client asks and tick the permission the tool needs. In Claude Code, use /mcp.
- Code:
insufficient_scope - Permission locked in this workspace
- An owner or admin locked that permission for agents. Only they can unlock it, in Settings › AI agents.
- Code:
agent_permission_locked - AI agents turned off in the workspace
- Ask an owner or admin of the workspace to check Settings › AI agents.
- Code:
workspace_mcp_disabled - Connection blocked in the workspace
- Ask an owner or admin of the workspace to check Settings › AI agents.
- Code:
workspace_blocked_for_connection - Workspace suspended
- The workspace owner can reactivate it in the Zipe app. Meanwhile, tools do not act on it.
- Code:
workspace_suspended - Payment pending in the workspace
- The workspace owner can settle the subscription in the Zipe app.
- Code:
workspace_past_due - Workspace removed
- The workspace no longer exists. Ask the assistant to list your workspaces and pick another one.
- Code:
workspace_removed - Your role does not allow the action
- Where you are a viewer, the assistant only reads. Ask an owner or admin to change your role, if it makes sense.
- Code:
role_insufficient - Workspace not found
- Ask the assistant to list your workspaces and use the exact name.
- Code:
workspace_unknown - Too many calls in a row
- Wait a few seconds and ask again.
- Code:
burst_limited - Agent access paused
- Zipe paused agent access for safety. Try later; the app keeps working.
- Code:
platform_paused - Workspace limit reached
- The workspace limit for that action ran out and comes back on the date shown, as in the app.
- Code:
quota_exceeded - Reply window closed
- The social network only accepts a reply within 24 hours of the person last message. Wait for them to write again.
- Code:
messaging_window_closed
Release notes
- New: List workspaces. New tool.
- New: Describe this connection. New tool.
- New: Get the connected person. New tool.
- New: Workspace overview. New tool.
- New: List posts. New tool.
- New: Get a post. New tool.
- New: Account daily series. New tool.
- New: Get the audience. New tool.
- New: Get ads. New tool.
- New: Get the content calendar. New tool.
- New: List content ideas. New tool.
- New: Check copy. New tool.
- New: Search the Brain. New tool.
- New: Get the brand context. New tool.
- New: Read a Brain source document. New tool.
- New: List automations. New tool.
- New: Get an automation. New tool.
- New: Automation performance. New tool.
- New: List message templates. New tool.
- New: Competitor panel. New tool.
- New: List competitor content. New tool.
- New: Analyze hashtags. New tool.
- New: Search the workspace. New tool.
- New: Fetch an item. New tool.
- New: Account health. New tool.
- New: Media reading result. New tool.
- New: Read an image or video. New tool.
- New: Transcribe a video. New tool.
- New: Look up a public account. New tool.
- New: Read competitor comments. New tool.
- New: Discover posts by hashtag. New tool.
- New: Get a request. New tool.
- New: List my requests. New tool.
- New: Create a post draft. New tool.
- New: Update a post draft. New tool.
- New: Cancel a scheduled post. New tool.
- New: Schedule a post. New tool.
- New: Retry a post. New tool.
- New: Edit a published post. New tool.
- New: Delete a post. New tool.
- New: Create an idea. New tool.
- New: Update an idea. New tool.
- New: Move ideas. New tool.
- New: Manage idea tags. New tool.
- New: Update idea board properties. New tool.
- New: Comment on an idea. New tool.
- New: Create a post from an idea. New tool.
- New: Create an approval link. New tool.
- New: Revoke an approval link. New tool.
- New: Delete ideas. New tool.
- New: Record a Brain fact. New tool.
- New: Revise the strategy. New tool.
- New: Watch an account. New tool.
- New: Stop watching an account. New tool.
- New: Create an automation. New tool.
- New: Update an automation. New tool.
- New: Activate or pause an automation. New tool.
- New: Delete an automation. New tool.
- New: Manage a message template. New tool.
- New: List conversations. New tool.
- New: Read a conversation. New tool.
- New: Conversation stats. New tool.
- New: List comments. New tool.
- New: Read a comment thread. New tool.
- New: List mentions. New tool.
- New: List reviews. New tool.
- New: Mark a conversation as read. New tool.
- New: Send a reply. New tool.
- New: Reply to a comment privately. New tool.
- New: Hide a comment. New tool.
- New: Moderate a comment. New tool.
- New: List listening queries. New tool.
- New: Get a listening query. New tool.
- New: Query listening mentions. New tool.
- New: Get a listening mention. New tool.
- New: Listening insights. New tool.
- New: List saved mentions. New tool.
- New: Create a listening query. New tool.
- New: Update a listening query. New tool.
- New: Decide on a listening suggestion. New tool.
- New: Pause a listening query. New tool.
- New: Set listening alert recipients. New tool.
- New: Manage saved mentions. New tool.
- New: Manage a listening community. New tool.
- New: Request a listening sample. New tool.
- New: Search places for Google reviews. New tool.
- New: Request listening query activation. New tool.
- New: Request listening query deletion. New tool.
- New: Rate listening mentions. New tool.
- New: List members. New tool.
- New: List connected accounts. New tool.
- New: Manage a member. New tool.
- New: Invite a member. New tool.
- New: Manage an invite. New tool.
- New: Set brand access. New tool.
- New: Disconnect an integration. New tool.
- New: Update workspace settings. New tool.
- New: Manage the news agenda. New tool.
- New: Set my preference. New tool.